Shipping Information
🚚 Important Notes:
- DHL Shipping costs are calculated in real-time at checkout based on your address. Rates may vary.
🕒 Lead Times & Product Availability
-
Out of Stock/Special Order Items:
- If a lead time is NOT mentioned in the product description, please contact us for an estimated delivery date.
- Items are dispatched once stock is replenished or production is completed.
- Custom Orders: Manufacturing, quality checks, location, and customs can affect shipping times.
📧 For accurate delivery estimates, email us before ordering at info@ghostdevelopments.com.
🏠 Shipping Locations & Factors Affecting Delivery
We ship from the UK, EU, and worldwide. Delivery times depend on:
- Manufacturing and quality control completion
- Item location and courier services
- Customs processing and potential delays
We are not responsible for delays caused by:
- Weather, natural disasters, or accidents
- Customs/import holds or shipping disruptions
🚨 Damaged or missing items?
Contact us promptly at info@ghostdevelopments.com and we’ll assist you.
📅 Order Processing & Working Hours
🕘 Our working hours:
- Monday - Thursday: 9:00 AM - 5:30 PM
- Friday: 9:00 AM - 3:30 PM
- Saturday & Sunday: Closed
*Our local time zone is London.
🔔 Orders placed outside working hours or on weekends will be processed on the next working day.
🚫 Next-day delivery does not apply to orders placed on Friday, Saturday, or Sunday.
UK Shipping – Royal Mail
(If applicable to your order, this option will be displayed at checkout.)
-
Orders placed before 9:00 AM (if in stock) may ship the same day.
-
We use Royal Mail Tracked 24 with Signature from the date of despatch.
-
Delivery times apply from despatch, not the time of ordering.
-
Please note: This service is insured up to £150 Max.
-
This does not guarantee delivery within 24–48 hours of placing your order.
🚀 UK & International Shipping – DHL Express & Economy
We offer DHL Express and DHL Economy shipping options for both UK and international orders:
-
DHL Express: Fastest option, typically 1–2 working days in the UK and 1–3 working days internationally (from date of despatch).
-
DHL Economy: Cost-effective for less urgent orders. Delivery times vary by location.
-
Transit times apply from the date of despatch, not the time of ordering.
-
All DHL shipments include tracking.
For high-value or time-sensitive orders, we recommend selecting DHL Express at checkout.
DELIVERY & SHIPPING
Do you ship internationally?
Yes, we ship worldwide. Contact us if unsure about your country.
Remote areas:
Some locations (e.g., Scottish Highlands) incur extra charges. We’ll inform you if applicable.
Can I collect in-store?
Yes, but call ahead to confirm stock.